GENERAL CONDITIONS FOR USE OF THIS WEBSITE

In the context of this website, “we”, “our” and “us” means Banana Tool Co and “you” and “your” means you, the user or customer of this website. The use of the term “product” includes the plural “products”. Except if otherwise required by law the following Terms and Conditions, the Contract of Sale and our Privacy Statement govern your use of this website. They describe the rights and responsibilities of both you and us. If you use this website you agree to be bound by the Terms and Conditions and if you shop at this website you agree to the terms of the Contract of Sale. If you do not agree to the Terms and Conditions and the Contract of Sale and our Privacy Statement do not use this website. We shall not be responsible for any detriment incurred by reliance you place on this website or its contents. Use of this website is on an “as is” basis and is entirely at your risk.

CHANGES TO TERMS

Because of frequent changes in Internet technology and applicable law we reserve the right to make changes to these Terms and Conditions at any time that technology and legal changes require. You should check these Terms and Conditions regularly for such changes.

CHANGES TO PRODUCTS

We and any other persons involved in the management of this website may make changes in the products described, and to other content of this website, at any time without notice. We make every effort to ensure that product descriptions on our website are accurate. However, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified. All depictions contained on the website are for illustration purposes only. Because of differences in picture inks, computer monitors and printer ink, colours of the actual product may vary slightly from those observed.

PRODUCT PRICES

All prices are in Australian Dollars. The price displayed for products on this website represents the full price, including GST, for the product itself but may not include postage/delivery charges which will depend on the destination. We reserve the right to change prices displayed for products on our website at any time.

INTERNATIONAL SALES

We sell and deliver products internationally. We reserve the right to refuse sales if shipping to desired destination is not practical. The information on this site is governed by Australian law.

AGE RESTRICTIONS

You must be at least eighteen (18) years of age to place an order with us. We do not knowingly accept orders from anyone under 18. By placing an order with us through this website you acknowledge that you are over eighteen (18) years of age. Should we suffer any loss or damage as a result of a transaction entered into by a person under the age of 18, we reserve the right to seek compensation for such loss or damage from the parents or guardians of the person who placed the order(s) with us.

INTERNET COMMUNICATIONS

When you visit our website or send e-mails to us, you are communicating with us electronically. By using the website, you and we consent to receiving communications electronically. We will communicate with you by e-mail or by posting notices on this website. You and we agree that all electronic communications between us of agreements, notices, disclosures or other information satisfy any legal requirement that such communications be in writing. The nature of Internet communications means that communications may be susceptible to data corruption, interception and delays and you agree that unless proven otherwise we are not responsible for any such occurrence. This website may: Store one or more cookies in your browser in order to improve service for you on your subsequent visits to this website; Request your browser to transmit this data back to the web server; or Request your browser to transmit a cookie that has been stored on your browser by another site within the same internet domain. (NB: Cookies are small pieces of data stored on the web browser on your computer. By using cookies, web sites can track information about visitors’ use of the site and provide customised content. Most web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You may also inspect the cookies stored by your web browser and remove any that you do not want. If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all the content and facilities of this website.)

INTELLECTUAL PROPERTY RIGHTS

Material contained on this website is protected by copyright. You may use this website only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute any material on this web site or create any other material using material on this website, without obtaining our prior written consent. Registered trademarks and logos must not be used or modified in any way without obtaining the prior written consent of the trade mark or logo owner. The web site, products, technology and processes contained in this web site may be the subject of other intellectual property rights owned by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms and Conditions. Your use of this web site and material on it must not in any way infringe the intellectual property rights of any person.

LIABILITY

We monitor the quality of the information available on this website and updates the information regularly. However, we do not make any representation or warranty about the accuracy, reliability, currency or completeness of any material contained on this website or on any linked site. We recommend that users exercise their own skill and care with respect to their use of this website. This website is not a substitute for independent professional advice and users should obtain any appropriate professional advice relevant to their particular circumstances. The information on this website does not replace any statutory requirements under any relevant State and Territory legislation. We are not liable for any loss resulting from any action taken or reliance made by you on any information or material contained on this website (including, without limitation, third party information). You obtain access to this website at your own risk and we accept no responsibility for any interference, loss, damage or disruption to your own computer system which arises in connection with your use of this website or any linked website. You must take your own precautions to ensure that the process which you employ to obtain access to this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.

LINKS TO EXTERNAL WEBSITES

Links to other websites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service.

CONTRACT OF SALE

These terms together with your order constitute the entire contract between you and us for the supply of products. No other terms will apply except where terms may be implied by law. The contract cannot be varied unless we agree to vary it in writing or by email.

ORDERING PRODUCT

You can place an order only by clicking the “Add to Cart” button. When you place an order with us you have made an offer to purchase the product you have chosen and when we issue a tax invoice to you, we have accepted your offer. Both offer and acceptance are based on these terms and conditions. It is your responsibility to provide your exact email address, delivery address, billing address and telephone number and to keep these up to date. Any incorrect information provided may lead to a delay in delivering the product ordered by you or non-delivery of the product. Your details are stored on a secure server for ease of use in processing future orders or for warranty claims. The information is only used to process your orders, for statistical purposes that may improve our website and its services, and to allow us to notify you of special offers or new products via our newsletters. Please refer to our Privacy Statement on this website. We do not store credit card details. We will issue you with an Order Number by email after we have received your offer to purchase. We will notify you when we process your order by sending you an Order Confirmation and tax invoice via email. In order to prevent credit card or payment fraud your offer can only be accepted by us after it has passed our validation procedures. We retain discretion to cancel orders if our processes identify any attempt at fraud or for any other legitimate reason. If for any reason we cannot process or accept your order after payment is received, we will contact you by email or telephone to determine your requirements for the reimbursement of money paid.

PAYMENT

We only accept payment through Direct Bank Deposit, Stripe and PayPal which accepts all major credit cards (Visa and Mastercard). Payment will not be processed until we have received all relevant information required for processing to be completed. The processing of payment for orders placed on a weekend or a Public holiday will not begin until the next working day.

Credit Cards

We may not accept some international credit cards, we accept Stipe supported credit cards only. We process Credit cards payments when you checkout from the product order screen. We will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

DELIVERY

You will be provided with an estimated delivery time when you checkout from placing your order. The estimated delivery times are in working days Monday to Friday excluding public holidays. Normal delivery is within 2 to 14 working days from the date of payment of your order. We will make every effort to deliver your product within the estimated delivery time but the actual delivery times may change due to changes in supply or circumstances beyond our control.

PASSING OF PROPERTY

Property in the product passes to you upon payment of the product by you.

REFUNDS

Please choose carefully as we do not offer refunds on items unless the item is faulty, significantly different from what was shown to you, not doing what it is supposed to do, in breach of manufacturer’s warranties or consumer guarantees or where otherwise required by law.

WARRANTY

Click here to view our Warranty Information

RESOLVING YOUR CONCERNS

If you have any concerns with, or do not understand, our Terms and Conditions we encourage you to contact us and we will make every endeavour to resolve your concerns. Our contact details are below and we will respond to your query as soon as possible.

Phone: 1800 BANTCO (1800 226 826)
Email: support@bantco.com